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• Privacy Policy  – Patient Texting Communication

 

Effective Date: 01/01/2025

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we value your privacy and are committed to protecting your personal health information. This Privacy Policy outlines how we collect, use, and protect your information when communicating via text messages (SMS).

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1. Information We Collect

 

When you provide your phone number, we may use it to:

• Confirm or remind you of appointments

• Provide general  clinic information

 

We may collect:

• Your name

• Phone number

• Appointment details

 

2. How We Use Text Messaging

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• Text messages are used only for clinic-related communication.

• We will not share or sell your phone number or personal health information with  any third parties 

• You may opt out of text messaging at any time by replying STOP to any message.

 

3. Security

 

We use industry-standard methods to secure the information transmitted via text, but text messages are not encrypted. Please avoid sending sensitive medical information by text. For confidential matters, we encourage you to contact us directly by phone or through a secure patient portal ( via follow my health app).

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4. Consent

 

By providing your phone number to us, you consent to receive text messages from us related to your care. This includes appointment reminders, and follow-up information.

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5. Your Choices

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• You may request to stop receiving text messages at any time.

• You may update or correct your contact information by calling the clinic.

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